Privacy Policy

At Mycelio Wear (https://myceliowear.com), we respect your privacy and are committed to protecting the personal data of our website visitors and customers. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

We collect several types of information from and about users of our website:

  • Order and Contact Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

  • Payment Data: Payment transactions are processed securely through Stripe. We do not store or have direct access to your full payment card details or banking credentials.

  • Email Marketing Data: If you subscribe to our newsletter or promotional offers, we collect your email address through Hostinger’s built-in marketing tools.

  • Device and Usage Information: When you browse our website, we automatically collect details about your device, including your IP address, web browser type, time zone, cookies, and interactions with our store pages and products.

2. Tracking Technologies and Analytics

To measure store performance, personalize your experience, and deliver relevant advertising, we use cookies and tracking tools:

  • Analytics Tools: We use services like Google Analytics to understand how visitors interact with our website, track traffic patterns, and improve overall functionality.

  • Advertising Pixels: We utilize tracking pixels (such as Meta Pixel / Facebook Ads and/or TikTok Pixel) to measure the effectiveness of our marketing campaigns and deliver targeted advertisements based on your browsing behavior.

You can manage or disable cookies at any time through your browser settings.

3. How We Use Your Information

We process your personal information for the following business purposes:

  • Order Fulfillment: To print, package, and ship your products through our Print on Demand fulfillment partner, Printify.

  • Payment Processing: To securely verify and authorize transactions via Stripe and prevent fraud.

  • Customer Communication: To send order confirmations, shipping updates, tracking links, and respond to support inquiries.

  • Marketing: To send you promotional newsletters, discount codes, or product updates if you have opted in via our subscription forms.

  • Site Improvement: To monitor store analytics, optimize user experience, and refine our advertising efforts.

4. Third-Party Data Sharing

We share your personal information with trusted third-party service providers solely to operate our store and deliver your orders:

  • Printify: We share order details, recipient names, phone numbers, and shipping addresses with Printify and their designated fulfillment centers and shipping carriers to manufacture and deliver your items.

  • Stripe: Transaction details are shared securely with Stripe for payment processing and risk assessment.

  • Hostinger: Our website builder and email marketing automation tools are hosted by Hostinger, which securely processes data submitted through forms on our site.

  • Analytics and Advertising Partners: Data collected via cookies and tracking pixels is shared with analytics (e.g., Google) and advertising platforms (e.g., Meta, TikTok) for reporting and ad targeting.

We may also disclose your information if required by law, subpoena, or government regulation, or to protect our legal rights.

5. International Data Transfers

Mycelio Wear is operated by a sole proprietor based in Canada serving international customers. Your personal data may be transferred, stored, and processed in Canada, the United States, or other international locations where our third-party partners (such as Printify, Stripe, or Google) operate infrastructure.

6. Your Rights and Data Deletion Requests

Depending on your location (including Canada under PIPEDA, or the EEA/UK under GDPR), you have specific rights regarding your personal information:

  • Access and Correction: You have the right to request a copy of the personal data we hold about you or request that we update inaccurate information.

  • Data Erasure ("Right to be Forgotten"): You have the right to request the complete deletion of your personal data from our systems.

How to request data deletion:

To submit a data access, correction, or deletion request, please send an email to myceliowear@gmail.com with the subject line "Data Privacy Request". We will review and process your request within a reasonable timeframe, subject to any legal obligations requiring us to retain financial or tax records.

7. Data Retention

When you place an order, we retain your order information for our business records, customer support history, and tax/accounting compliance, unless and until you request that we delete this information.

8. Security

We maintain reasonable administrative, technical, and physical security measures to protect your personal information against loss, theft, and unauthorized access or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

9. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:

Mycelio Wear

Email: myceliowear@gmail.com

Website: https://myceliowear.com

Design by keyralabs